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Senior Support Worker – Certificate of Sponsorship Available
Job Overview
We are looking for an enthusiastic Senior Support Worker to join our First Response Services in Chester, working from our site at the Countess of Chester. The successful applicant will be expected to work across Urgent Care Mental Health First Response Services which will include Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services and Crisis Line.
Main tasks of the position
The post holder will be responsible for supporting qualified practitioners within the Urgent Care Mental Health First Response Service.
The job will operate as a second responder and designated driver for the Community Response Vehicles, working alongside the Band 6 Practitioner during the face to face community assessments. The post holder will contribute to risk management and observation on visits and provide help to families and carers in the home.
You will be responsible for signposting and referral of persons to relevant services and for creating strong partnerships with third sector organisations and partner agencies to collaboratively fulfil the needs of people experiencing crisis.
The job holder will be expected to work as part of the Urgent Care Mental Health First Response service which comprises; Crisis Triage & Response services (Crisis Line), Crisis Resolution & Home Treatment teams and the Mental Health Crisis Assessment Service (MHCAS).
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of more than one million people. This includes mental health, learning disability, community physical health and all-age disability services, as well as providing three GP practices in Cheshire.
We have about 4,500 people working at 73 sites and services in Wirral and Cheshire, Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
We strive to improve the lives of everyone in our communities via a compassionate, person-centred approach to everything we do. We are rated Good overall and Outstanding for Caring by the Care Quality Commission.
CWP is a Disability Confident Employer, a member of the Rainbow Badge Scheme, a Veteran Aware organisation and a proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award. We are committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. We welcome applications from people who have direct experience of accessing our services.
All new starts will start on one fixed date each month for post, in line with our Prepare to Care (P2C) induction course date. P2C will provide up to 3 weeks training to help you meet the induction / initial training requirements of the role.
If you are either just starting out in your career, or want to apply your existing talents and experience in a new capacity, you’ll find something to fit you at CWP.
Job description
Responsibilities
For comprehensive details of the major tasks for this function, please see the papers to download section below for a copy of the job description.
At CWP our recruiting selection processes are based on both competency (see person specification) and values.
CWP seeks to attract people who can exhibit the Trusts Values in their daily lives and we adopt a values based approach to our interviews which explores not only what you do but also how and why you do it.
Before applying we would ask you to have a look at the Trusts Values and consider how these relate to your own personal values. In the supporting information area of your application you need to show your grasp of the Trusts Values and associated behaviours and you should include examples from your job experience and/or personal life that exemplify these values via your behaviours.
At the bottom of this page is an application guide to help and encourage you during your recruiting adventure. For further information and support on how to complete your application, please visit our website. If you require any additional advice on completing your application please contact our recruiting team by email at: cwp.recruitment@nhs.net or by telephone on 01244 393100.
If you have a disability as defined by the Equality Act 2010 and can show that you meet the essential criteria set out in the person specification for a role that is currently available, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please advise the team of any specific support needs you have that should be taken into consideration throughout the interview and selection processes.
The trust operates a Guaranteed Interview Scheme for all applicants from the armed forces community who match the fundamental qualifications for the role, and also welcomes applications from armed forces reservists or cadet force adult volunteers.
Please note the DBS check will be funded by the applicant. After appointment costs are deducted from salary. We recommend you register with the DBS Update Service. There is a small annual charge of £16 per year.
New entrants to the NHS will start at the bottom of the above scale.
We retain the right to close the vacancy before the published date if we receive a substantial volume of applications for this post and applicants should apply early.
Best of luck with your application. We hope to see you join Team CWP soon!!
Role description
Qualifications and Education
Necessary
NVQ level 3 in Health or social care NVQ 3 Apprenticeship in health or social care- or comparable qualification
Evidence of a system of training in supporting people with mental health
Trained in psychosocial interventions or prepared to undergo training
Desirable
Honours degree in Psychology.
Advanced IT and typing skills.
Relevant academic credentials
Expertise & Knowledge
Essential
Understanding confidentiality issues and how they relate to mental health policy and practice approaches
Good understanding of current concerns in professional staff development and ongoing service improvement notably in context to adult mental health services
Show an awareness of the concepts and practice of anti-discriminatory practice
Show a comprehension of care plans including risk management planning and safety plans
Show knowledge of supervision
Know the role of support staff in CPA.
Ability to explain complex and sensitive information where there may be difficulties to comprehension e.g. needing empathy and reassurance
Skills to assess individuals by telephone
Capacity to make judgements which involve a range of information or situations requiring analysis and comparison of a range of possibilities
Required
Understanding the psychological approach
Knowledge of mental health law and policy
Skills in spreadsheets databases (Excel, Access etc)
Evidence of publication in refereed or academic or professional journals
Experience
Critical
Experience in working in a mental health environment.
Prior experience working with adults and severe mental health.
Experience of working in conjunction with service users, carers and other agencies.
Desirable
Experience working in crisis environments.
Experience working on support lines.
Learn more
DBS (Disclosure and Barring Service) Checks
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and so it will be necessary for a Disclosure to be made to the Disclosure and Barring Service (previously CRB) to conduct a check for any past criminal convictions.
Sponsorship Certificate
Applications from job seekers who need current We welcome applications from skilled workers sponsored to work in the UK and will assess all applications on their merits. For more information, see the UK Visas and Immigration website.
Since 6 April 2017, candidates requesting for entrance clearance to the UK as skilled workers have been required to provide a criminal record certificate from any nation in which they have lived continuously or cumulatively for 12 months or more in the last 10 years. This requirement also applies to adult dependants (over 18 years of age). Criminal record checks for abroad applicants can be obtained here.
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