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Shop Manager – UK visa sponsorship
Complete job description
Key Responsibilities:
Hire, train, assign and monitor staff performance to guarantee smooth and effective operations within the store.
overseeing the day-to-day running of a shop, leading personnel, assisting customers, ensuring stock levels are maintained and helping to increase sales and customer happiness.
Work with staff to give consumers precise information about mobile phones, accessories, tech items, repairs, special promotions and deals.
Keep enough stock on hand, control your inventory properly and make sure you have products for your customers.
Professionally handle customer complaints, concerns and issues regarding sales, services, repairs and products.
Manage financial records, manage daily transactions, and guarantee correct cash handling and payment procedures.
Ensure compliance with business regulations and monitor store security procedures at all times.
Approve payments for materials received and help with supplier issues.
Assist in establishing product price, discount levels, promotional offers and financing conditions, if any.
Make sure the products are of good quality and show them in an attractive way to get customers and increase your sales.
Support advertising, merchandising and display tactics to enhance retail performance.
To ensure the store is kept clean, orderly and to a high professional quality.
Qualifications:
Retail, mobile phone, electronics or customer service experience preferred.
Experience of supervising or managing staff would be an advantage.
Strong communications and customer service abilities.
Good organisational abilities and ability to control inventories and daily retail operations.
Skilled at listening to customer problems and addressing difficulties in a professional manner.
Basic knowledge of sales goals, pricing, promotions and financial records.
Reliable, punctual, and able to operate both independently and in a team.
Good understanding of mobile phones, accessories, gadgets or technological products is desirable.
