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RESTAURANT MANAGER (Sponsorship available)
About YEMEN HEAVEN
YEMEN HEAVEN is an award winning independent restaurant based in the city centre of York. Known for friendly hospitality, attentive service and authentic Yemenite cuisine.
We are seeking an experienced Restaurant Manager to oversee the daily Front of House operations, lead the crew throughout service, and ensure consistently high standards throughout the restaurant.
This is a real management role for someone with excellent restaurant experience, leadership abilities and a sincere interest to establish a long term career with YEMEN HEAVEN.
The Role
The Restaurant Manager will be responsible to:
Supervising the daily operation of the Front of House of the restaurant
being at the front of the queue & maintaining control in crowded times
Pre-service briefings and staff section and assignment of responsibility
Staff rotas, availability, punctuality and attendance management
Recruitment, onboarding, training & development of the Front of House staff
Performance monitoring and structured feedback for employees
Ensuring staff are complying with the restaurant service standards and operating procedures
Handling reservations, big bookings and visitor requests
Dealing with visitor complaints professionally and resolving service issues
Supervising opening, closing, cashing-up and EPOS procedures
Ordering and tracking beverage stock from vendors
Supporting the development of the wine, cocktail, coffee & tea programming
Upholding high standards of appearance, cleanliness and organisation
Ensure compliance with licensing, health & safety and food safety protocols
Reporting to the directors on operational matters, workforce requirements and performance
Finding ways to increase service, efficiency and guest pleasure
The Restaurant Manager will be required to be a visible, hands-on leader during service. That said, this isn’t really a waiter or regular Front of House role.
We are looking for
Applicants must possess:
Previous experience as a Restaurant Manager, Assistant Restaurant Manager or experienced restaurant supervisor
Solid experience in a busy table-service restaurant
Ability to lead, organise and encourage front of house team
Very good reliability, timeliness and professional behaviour
A heightened operational awareness and urgency
Confidence managing many priorities during hectic services
Experience of training and development of personnel
Excellent guest service and complaint handling skills
Good knowledge of food, beverages and restaurant service
Confidence in EPOS, reservation and cash handling systems
Availability to work evenings, weekends and bank holidays
A real interest in developing with YEMEN HEAVEN in the long term
Education & Career Development
The chosen applicant will be provided with organised training on YEMEN HEAVEN’s service standards, cuisine, drinks programme, systems and operating procedures.
We support your professional development and offer possibilities for more responsibility as the restaurant and wider business continues to grow.
What We Provide
Base pay £31,300 – £41,700 dependent on applicable immigration criteria & experience
Tips plus base salary
Free staff meals (on eligible shifts)
systematic training and continual development
Opportunity to lead and expand a thriving restaurant team
A workplace that is respectful, supportive and competently managed
Skilled Worker sponsorship for applicants who meet the relevant transitional immigration conditions
Skilled Worker Sponsorship Scheme
Applicants who are eligible for sponsorship:
Granted approval as a Skilled Worker under the Immigration Rules in existence on 22 July 2025 and prior thereto
Experience and ability to do this real Restaurant Manager work
Applicants who do not meet the transitional Skilled Worker standards must already have the right to work in the UK on an independent basis.
This role is not eligible for Skilled Worker sponsorship for a first time Skilled Worker candidate not meeting the transitional rules.
Application
Please send your CV to info@yemenheaven.com with a short introduction to confirm:
Where you are now and whether you are free
Your experience in restaurant management
The size and type of teams you have led in the past
Your current UK immigration or right to work status
Date of First Skilled Worker authorisation where sponsorship required
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