NHS IT support jobs: Here is some good news for those looking for IT support jobs in the UK. The NHS is currently recruiting for these posts. The job description and application links are given below. Apply before the closing date.
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Senior IT Support Officer (Band 5)
- Main area: Digital
- Grade: Band 5
- Contract: Permanent
- Hours: Full time
- Home or remote working: 37.5 hours per week (Hybrid)
- Job ref: 028-AC032-0125
- Site: Public Health Wales, No. 2 Capital Quarter
- Town: Cardiff
- Salary: £30,420 – £37,030 per annum
- Salary period: Yearly
- Closing: 19/02/2025 23:59
Overview of the job
Are you prepared to advance in your IT career? By providing essential technical and specialised IT support for our National Screening programs and handling escalated calls to ensure seamless service delivery, you can truly make a difference by joining our committed Service Desk team. Your experience will assist Public Health Wales meet its organisational objectives and continue to deliver high-quality services to Wales’s citizens.
We’re searching for someone with experience and a love for creating strong support documentation who thrives on solving challenging problems. In addition to developing your technical abilities, you will have the chance to influence the direction of our organization’s IT environment by taking the lead on important projects.
We would love to speak with you if you are proactive, passionate, and prepared to change the world!
Although fluency in Welsh is preferred for this position, those who speak English or Welsh are also encouraged to apply.
Principal responsibilities of the position
To help the Public Health Wales Service Desk team with technical and specialised IT support for screening programs for escalated calls.
To look into specialised and complicated support issues and assist in creating systems, documentation, and infrastructure that will satisfy the demands of the organisation (assuming lead responsibility for certain projects).
As needed, assist the larger IT teams in their job.
Qualifications
Essential requirements
- Both numerate and literate
- A degree in an IT-related field OR comparable credentials
Desired standards
- Accomplished pertinent formal specialist IT training programs
Experience
Essential criteria
- Work experience in a setting with Windows Active Directory
- Extensive background working in an IT support capacity in a Windows-based network environment
Desired criteria
- Experience in the NHS, healthcare, or public sector
- Proficiency in overseeing minor IM&T initiatives
- Experience with IT service-user training
HOW TO APPLY
Apply through NHS Trac Jobs: Click here to Apply
2. IT Support Specialist (Band 5)
- Main area: Digital
- Grade: Band 5
- Contract: Permanent
- Hours: Full time – 37.5 hours per week (Flexible working as the service allows will be discussed at interview)
- Job ref: 028-AC040-0225
- Site: Public Health Wales, No 2 Capital Quarter
- Town: Cardiff
- Salary: £30,420 – £37,030 per annum
- Salary period: Yearly
- Closing: 19/02/2025 23:59
Overview of the job
Are you prepared to advance in your IT career? Join our committed Desktop and Devices team and help support a range of Trust programs by ensuring that PCs, devices, and related software are prepared, configured, and deployed on time. In addition to supporting software, hardware, and infrastructure change projects throughout the entire business, you will help with the estate’s development and upkeep, handle second line calls and escalations, and participate in extensive hardware and software rollouts.
Alongside a bright and encouraging Digital team, you will have the chance to advance your technical abilities and have a genuine influence. We’re searching for someone with well-developed technical skills, attention to detail, and good communication ability who can work well under pressure in a fast-paced, hectic, and rewarding atmosphere.
We would love to speak with you if you are proactive, passionate, and prepared to change the world!
Principal responsibilities of the position
To offer specialised and technical IT support to the Public Health Wales Desktop and Devices team, with an emphasis on hardware deployment, escalated calls, and making sure end users can use the system without any issues.
Develop and optimise desktop systems, documentation, and infrastructure proactively to satisfy business needs. This includes taking the lead on pertinent deployment projects.
Support their activities by working together with larger IT teams, paying special attention to improving desktop deployment procedures and results.
Although fluency in Welsh is preferred for this position, those who speak English or Welsh are also encouraged to apply.
Qualifications
Essential requirements
- Both numerate and literate. A degree in an IT-related field OR comparable training OR experience
Desired requirements
- A professional IT credential, such as an MCP, CCNA, graduate diploma, or similar experience, is required. Completing pertinent specialised specialist IT training courses with success.
Experience
Essential requirements
- Extensive experience working as an IT support specialist in a Windows-based PC TCP/IP network environment. – Technical implementation experience with desktop/laptop PC installations and Windows server systems. Work experience in a setting with Windows Active Directory. Working knowledge of unified endpoint management systems. Experience with IT security.
Desired requirements
- Experience teaching IT users. Experience in the NHS, healthcare, or public sector. Proficiency in overseeing minor IM&T initiatives. Knowledge in setting up contemporary phone systems. – Server infrastructure for VMware ESX.
HOW TO APPLY
Apply through NHS Trac Jobs: Click Here to APPLY
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