According to a US-based start-up called Hippocratic AI, chatbot nurses that can take care of patients and pass medical exams could help solve staff shortages in the NHS. The company says that its special formula, which looks at healthcare information, can be used to make chatbots that watch over and care for patients. These computer nurses can help NHS hospitals by making sure that their hospital wards have enough people and artificial intelligence knowledge.
Hippocratic AI is creating a big language model for healthcare that is customized to handle the difficulties in providing healthcare services. The company has a technology called a chatbot system. This system can be adjusted to act like different healthcare workers, like nurses who take care of people with long-term illnesses, nurses who prepare people for surgery, and counselors who give advice about genetics. The chatbot nurses have taken over 100 tests and certifications to prove their skills. They have done better than other models in 92% of situations.
Using this technology costs less than $1 per hour, so it is an affordable choice to get advice on healthcare. For example, a chatbot pharmacist can help check new medications, while a chatbot geriatrician can make sure that older patients get the right care. Hippocratic AI calls this approach “super staffing” and shows how AI technology can help increase the number of healthcare workers.
The technology right now uses words, but the company is making a version where you can use your voice to talk and get immediate responses. This improvement intends to make healthcare services better, especially with the increasing popularity of online consultations and check-ups. By allowing people to talk to the technology, it can give patients a better and more natural experience. This is especially helpful for older people who like talking on the phone.
Hippocratic AI works with healthcare professionals to make its AI algorithm better. It also teams up with Hollywood actors to make virtual nurses that are interesting and easy to talk to. The company thinks that this plan can not only help people take their medicine correctly but also help them feel less lonely by giving them company.
The NHS needs more staff, so they are testing using chatbots as nurses to help with healthcare. This could make it easier for people to get advice and take some pressure off the current staff.