Bristol Insurance
Apply as a Customer Service Advisor in the UK with visa sponsorship. Join us to help clients navigate their needs effectively.
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Overview of the Job
We are looking to add a committed and passionate customer service representative to our team. As our clients’ initial point of contact, you will deliver outstanding support and service in this capacity. Assisting clients with their questions, resolving problems, and guaranteeing a satisfying experience with our financial services will be your main duties. The ideal applicant will have Salesforce experience in addition to good communication and analytical abilities.
Duties
- Respond promptly and professionally to consumer questions via chat, email, and phone.
- Give them thorough information about our financial services and goods so they may make wise choices.
- Effectively address consumer concerns by determining the problem and offering suitable fixes.
- Use Salesforce to keep precise records of all interactions and transactions with customers.
- Work together as a team to improve customer satisfaction and service delivery.
- Analyse consumer input to find patterns and opportunities for development.
- Attend training courses to stay current on service procedures and product expertise.
Requirements
- It is quite desirable to be proficient with Salesforce or comparable CRM software.
- Outstanding writing and verbal communication abilities with the capacity to effectively and clearly explain information.
- Strong analytical abilities to determine client demands and offer customised solutions.
- The capacity to perform successfully under duress while keeping a cheerful outlook.
- A proactive, meticulous attitude to problem-solving.
- The ability to quickly adjust to shifting priorities in a hectic setting.
Come along with us as we provide exceptional service that has an impact!
Job Types: Permanent, Part-Time
Pay: Starting at £260.00 per week
Advantages
- Program for health and well-being
- UK visa sponsorship
Workplace: On-site
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Disclaimer
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To apply for this job please visit www.glassdoor.co.uk.